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Administration

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1. Does the City Manager have specified office hours?

Animal Control

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1. Do I have to get a pet license?
2. Is there a local leash law?
3. Is there a barking or excessive noise ordinance?

Business Services

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1. Where did my garage / yard sale sign go?
2. How much will my business license cost?
3. How long will it take to get my business license?
4. May I operate a business out of my home?
5. What are secure and verifiable documents?

Cemetery Stewardship

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1. How can the cemetery be used?
2. Can I purchase a cemetery plot?
3. Is there a history tour for the cemetery?

City Clerk

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1. When and where are the meetings of the Mayor and Council held?
2. How can I get on the agenda?

Comprehensive Plan

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1. How is the public informed of the process?
2. Is the city making an extra effort to increase public awareness?
3. Can I get notices about city planning efforts?
4. Can I review the previous comp plan?
5. How can I also learn about or participate in the County Comp Plan?

Corridor Management

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1. What is a certificate of appropriateness (COA)?
2. Does the Corridor Design Commission apply historic standards?
3. What do I include for my Corridor Design Commission Certificate of Appropriateness application?

Downtown Development

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1. Where is the DDA jurisdiction?
2. Are there any downtown special tax districts (STDs, BIDs, TADs)?

Finance

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1. What is a fiscal year?
2. What is the budget?
3. What is a millage rate?

Fire

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1. How do I obtain a burn permit?
2. How do I become a volunteer firefighter?
3. How do I obtain a copy of a fire report?

Historic Preservation

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1. Can I get a copy of Madison's preservation design standards?

Housing Opportunity

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1. How can I find out more about local housing?
2. Is there help if I want to buy a home?
3. What can I do if my landlord fails to address a problem?
4. Where can I get help if I am worried I might lose my home?
5. Where can I find affordable housing to rent?
6. I may have been unfairly denied housing. Where do I file a fair housing complaint?

Planning

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1. Does Morgan County regulate the zoning in the municipalities?
2. How is a piece of property zoned?
3. How do I get a plat approved?

Police

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1. What do I do about a traffic ticket that I received from the Madison Police Department?
2. Where can I get a copy of an accident or police report?

Special Projects

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1. Can I use the city's logo?

Street & Sanitation

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1. What day is my garbage service?
2. How do I report that the garbage truck missed my house?
3. How does garbage service work on a holiday?
4. How do I get/replace my recycling bin?

Urban Redevelopment

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1. What is a URA and a URP?
2. Does Madison have a URA and URP?
3. What is an Opportunity Zone?

Utility Department

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1. How much is the utility tap fee?
2. Where do I pay my utility bill?
3. How much is my bill?